Click Generate and the Management Center generates the troubleshoot files. Check the All Data check box in order to generate a report with all of the possible related data, or check the individual checkboxes in order to customize your report:. 
The Troubleshooting Options pop-up window appears. The Health Monitor Appliance page appears.
In the Appliance column of the appliance list, click the name of the appliance for which you want to view details. If the arrow points right, the appliance list is hidden. 
Tip: If the arrow at the end of the row for a status level points down, the appliance list for that status appears in the lower table.
In order to expand the appliance list and view the appliances with a particular status, click the arrow at the end of the row:. In Version 5.x, navigate to Health > Health Monitor on the management appliance web interface in order to reach the Health Monitor page. In Version 6.x, navigate to System > Health > Monitor on the management appliance web interface in order to reach the Health Monitor page. How to Use the Web Interface of FMC Generate a Troubleshoot File in Version 5.x or 6.xĬomplete these steps in order to generate troubleshoot files: If your network is live, ensure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. You can use an FMC to generate a troubleshoot file for the management appliance itself, or for any managed devices. The information in this document is based on an FMC that runs software Version 5.0 or later. Firepower eXtensible Operating System (FXOS). FirePOWER (SFR) service module which runs on ASA. Prerequisites RequirementsĬisco recommends that you have knowledge of these products: You can also find, in some sections, a link to the Cisco Technical Assistance Center (TAC) Video Portal, where you can follow this procedure through a video explanation for better understanding. If a Cisco engineer requests you to send a troubleshoot file from your Firepower device, you can use the instructions provided in this document. 
It is used to determine the status of the Firepower hardware and software.
A troubleshoot file contains a collection of log messages, configuration data, and command outputs. This document describes how to generate a troubleshoot file on a Cisco Firepower.
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